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Package Management Lead

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Luxer One


A leading package management solutions providers in the US is looking for a professional, organized and customer-focused individual to provide package management services to luxury apartment buildings in/around downtown Chicago. This service representative will help organize and maintain package reception rooms/locker systems at apartment complexes located in the Chicago area. The service rep will visit properties multiple times a week and perform the following services:* Log recently-delivered packages into the property's automated package management system* Organize packages within the package room and/or package lockers, to make it easier for residents to find their packages* Identify aging/stale packages and prepare them to be returned to sender* Serve as a primary liaison between the property and our customer support team* Deliver certain packages directly to residents' doors* Perform lightweight maintenance on the locker/package room management system This representative must:* Be professional and personable. You will be working in upscale apartment buildings and will be expected to create positive, friendly relationships with both property managers and residents. * Have access to reliable transportation (e.g. a personal car) and/or live within the downtown Chicago area.* Be available at least 4 days/week, for at least 5 hours a day, including at least one day on weekends. Must also be available over the holidays (not including Thanksgiving Day, Christmas Eve/Day and New Years Eve/Day)* Be comfortable using technology (you will be using a digital package management system and may be asked to perform basic technical troubleshooting if issues arise)* Have good organizational and problem-solving skills* Be able to/comfortable with moving and arranging packages, some of which may be bulky* Be at least 18 years old* Training on the package management system will be provided. Position pays $18.50/hour + mileage reimbursement (if applicable).

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